Important information about testing

Thank you for considering SARS-CoV-2 viral antigen testing through CityHealth. Aside from social distancing, proper mask wearing, sheltering-in-place and frequent hand washing, testing is an important step in working together as a community to help fight coronavirus.

Due to a national shortage of testing supplies, CityHealth is now reserving our instant testing option for frontline public safety and health care personnel. Below is detailed information about the type of instant test that we offer.

https://www.fda.gov/media/137887/download

Your test will be for a molecular PCR test. We will obtain your nasal swab sample and send it to our lab partners. Projected turn around time for results is 3-5 days.

 

  • If your result is negative, you MUST continue to shelter-in-place and take every precaution not to become infected as well as to not potentially infect others. Your result will be sent to your through our HIPAA compliant health portal at com. Please know that a negative result only provides a snapshot in time to determine that at the time of the test, you did not have detectable levels of the virus. This does not mean that within hours of getting the test or by the time that you receive results that you won’t be infected with COVID-19.

What to know before you arrive

Prior to your arrival, you must read and sign all consent forms through the onpatient portal. Please be sure to check you email, including spam folders, for login information on how to access onpatient. You will need to navigate to onpatient.com -> Appointments -> Check In, as shown in the screenshot below.

As per the Alameda County Department of Public Health, below is useful information pulled from their website on who we recommend get tested as well as a description of what the symptoms of COVID-19 are. As an Alameda County COVID-19 testing site, we welcome any participation and guidance from our healthcare partners at the DPH.

Who does the DPH recommend for testing?

  • Anyone experiencing COVID-19 symptoms (see below)
  • Anyone, regardless of symptoms, who has been exposed to someone confirmed to have COVID-19 within 7-10 days ago
  • Anyone who has participated in protests.
  • All essential and frontline workers (grocery store, restaurant, delivery drivers, security personnel, construction, etc.)
  • All first responders (Firefighters, EMTs, Police, etc.)
  • All healthcare workers
  • Anyone with chronic medical problems that impact the immune system 

 

What are the symptoms of COVID-19?

There is a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. Some of the common COVID-19 symptoms include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

 

Emergency Warning Signs for COVID-19: If you or anyone else is exhibiting any of the emergency warning signs listed below, seek emergency medical care immediately by calling 911:

  • Trouble breathing
  • Bluish lips or face
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Results are provided onsite in approximately 15 minutes.
  • This only indicates whether you currently have SARS-CoV-2 virus. It does not dictate an active infection from SARS-CoV-2

TESTING LOCATION AT
13690 E. 14th St
San Leandro, CA 94578.

If you have insurance, please bring your insurance ID card. If you do not have insurance, please bring a United States government issued ID.

You may be an asymptomatic carrier and show no signs of COVID-19 but can pass the virus off to friends, co-workers, and family members. Even If you don’t think you’ve been exposed, getting tested is the only way to be sure.

Fill out the form on this page so we can send you all the information about what to expect and how the process will work.

Testing is open to every Bay Area resident

Need testing for your employees?
Have general questions or media inquiries?
Get in touch with us!

CityHealth Urgent Care is offering easy and safe COVID-19 testing for free.
Testing 100% Covered With Insurance
Your testing is 100% covered no matter what insurance payer you have. This means no co-pays and no-deductibles.

*MUST PROVIDE PROOF OF INSURANCE AT TESTING

No Medical Insurance? No Problem.
CityHealth Urgent Care is offering COVID-19 testing for free! Just bring a valid United States government issued ID to your appointment and present it to our staff.
Gentle Test Administrators
Our staff is highly trained to make the process as comfortable as possible.
Results in 15 Minutes
We use the latest testing technology to provide you with results within 15 minutes.

HOW DOES IT WORK?

The Most Efficient Testing Facility in the Bay Area

GET DIRECTIONS

Book an appointment then
head over to 13690 E 14th St, San Leandro, CA 94578

FOLLOW SIGNS

When you arrive you will see signage for the COVID-19 testing site.

GET TESTED

Our highly trained clinicians
will administer the test on
you.

WATCH THIS VIDEO

Information about the test and how it works demonstrated in this video.

This video is provided by the Santa Clara Country office of Public Health. The test we administer will be similar.

HOW DOES THE TEST FEEL?

Don’t take our word for it. See what our patient said about it.

Photo-on-7-10-20-at-4.51-PM-2-1

I got the COVID-19 test through CityHealth and it was a very pleasant experience. I was nervous about the test itself because of videos and pictures I saw online. When I got tested it was not painful at all. It just feels like someone swabbing the inside of my nose with a Q-TIP. In and out in under 30 minutes.

Dennis, San Leandro, CA

The Address

CityHealth Urgent Care San Leandro

13690 E. 14th St

San Leandro, CA 94578

We’re Open

Monday – Saturday: 9 am to 5 pm

Sunday: Closed